User Privacy Policy
This Privacy Policy explains how Syndicate Casino collects, uses, stores and protects information when you create an account, use our casino services or contact us. It covers personal details, technical information and transaction records connected with your use of the site. It also explains choices available to you about your information, including requests to access, correct or delete certain data. Please read this page together with our Terms and Conditions. By using Syndicate Casino, you acknowledge that information may be handled as described here, subject to applicable privacy laws and the requirements of providing our services.
Information We Collect
When you register or use an account, we may collect details such as your name, date of birth, email address, country, account credentials and preferred currency. We may request identity documents, proof of address or payment verification information when needed to confirm account details or process a withdrawal.
We may also collect technical information, including your IP address, device and browser details, language settings, site activity and cookie identifiers. Transaction records may include deposits, withdrawals, payment method details, account balances, bonus activity and gaming history. We do not ask you to send full payment card details by email.
How We Use Information
We use information to create and manage accounts, provide casino games and account features, process deposits and withdrawals, and respond to support requests. Account and transaction details may be used to verify identity, meet legal obligations, apply account terms and address payment or security issues.
Technical data helps operate the site, maintain account sessions, remember preferences and identify errors. We may use relevant account information to administer bonuses and responsible gambling tools you choose to use.
Data Protection and Security
We use safeguards intended to protect personal and account information from unauthorised access, loss or misuse. The site uses encrypted connections to help protect information sent between your device and the service. No online transmission or storage method can be guaranteed completely secure. Keep your password confidential and contact support if you believe your account has been accessed without permission.
Cookies and Similar Technologies
Cookies and similar technologies may be used to keep you signed in, support site functions, remember preferences and understand how pages are used. You can manage cookies through your browser settings. Blocking some cookies may affect sign-in or other site features.
Sharing Information
Information may be shared with service providers involved in operating the casino, such as payment providers, game providers, hosting services and technical support providers. These parties receive information relevant to the services they provide. We may also disclose information where required by law, to respond to valid legal requests, or to protect our rights and the security of users.
Your Data Rights
You may ask to access personal information associated with your account, correct inaccurate details or request deletion where applicable. Some records may need to be retained to meet legal, payment or account obligations. Contact support to submit a request. We may need to confirm your identity before responding.
Policy Updates
We may update this Privacy Policy when our services or privacy requirements change. The latest version will appear on this page with its updated date, where provided. Continued use of the site after an update means the revised policy applies to subsequent use.