Syndicate Casino Terms and Conditions
We present Syndicate Casino Terms and Conditions to set out the rules for using our platform and to define the relationship between us and account holders. This page explains account responsibilities, eligibility, acceptable use, promotions, deposits and withdrawals, dispute handling and how we update these terms. Read the sections below before registering or placing real-money wagers. By using Syndicate Casino you accept these rules and agree to follow the stated procedures, limits and restrictions that apply to accounts, bonuses and payments on the site.
Account responsibilities
Keep your login details secure and do not share access. Register using accurate personal information and update contact details when they change. One account per person, household and device is permitted. We may suspend or close accounts where multiple accounts, fraud, chargebacks or bonus abuse are detected.
Registration and verification
Complete the sign-up form and confirm your email. KYC verification is required before the first withdrawal and may be requested again for elevated limits. Provide photo ID and proof of address when asked. Failure to verify may delay or prevent payouts.
Eligibility requirements
Users must be at least 18 years old. Access may be restricted by local law; availability depends on account location and the applicable rules. Do not use VPNs to bypass geo-restrictions. Accounts that breach eligibility rules will be blocked and funds handled according to these terms.
Acceptable use of the service
Use the service only for lawful gambling activity. Do not attempt to manipulate game outcomes, use automated bots, or engage in collusion. Abusive behaviour towards support staff, threats, or repeated chargebacks will result in account action. Respect wagering rules and game restrictions when a bonus is active.
Bonus and promotion rules
Bonuses and promotions are subject to specific terms. General rules: one bonus per household unless stated otherwise; bonus funds and spin winnings carry wagering requirements; eligible games and maximum bet limits apply while a bonus is active. Bonus abuse will void bonuses and may lead to account closure.
Wagering and expiry
Wagering requirements, contribution rates and expiry windows are set per offer. Free spins and bonus funds must be used within the stated period. Maximum allowed winnings from a bonus may be capped. Check each promotion for exact conditions before accepting.
Deposits and withdrawals
Supported payment methods include AUD card payments, POLi, PayID, Neosurf and selected e-wallets and cryptocurrencies where available. Minimum and maximum amounts depend on the chosen method. Deposits are applied to your account immediately unless stated otherwise.
Withdrawal processing
Withdrawals require a completed KYC check and are processed to the original payment method where practicable. Minimum withdrawal limits apply. Processing times vary by method; additional verification may be needed for large amounts. Fees may be charged by third-party payment providers.
Dispute handling
Raise account and payment disputes via live chat or email. Provide transaction references and supporting documents when requested. We will investigate and respond within a reasonable timeframe. Decisions are made according to these terms and applicable laws. Escalation to external bodies is subject to the dispute resolution options described in the site policies.
Updates to the terms
We may update these Terms and Conditions from time to time. Changes take effect on the date shown on the updated document. Continued use of the site after changes constitutes acceptance. Check this page periodically for the current terms and any special conditions that apply to offers or jurisdictional rules.